If you are not satisfied for any reason after purchasing a product from BROUILLEUREU, you may return it to us within 14 days of the date the buyer received the product and we will refund the full purchase price. Please contact us before returning a product. BROUILLEUREU will not provide a refund if more than 14 days have elapsed since the original purchaser received the product.

BROUILLEUREU will also not refund if the returned product is damaged due to misuse, abuse, accident, misapplication or other inappropriate use by the purchaser.

Once we have received your returned product, we will process a refund via your original payment method within 3 to 7 business days. BROUILLEUREU is not responsible for products damaged or lost during transport to BROUILLEUREU.

We recommend that you send your returned product to BROUILLEUREU via a traceable shipment. The customer is responsible for all additional charges, including but not limited to taxes and duties.

We will confirm receipt of the product within 2 business days of receiving your returned product and refund the full purchase price of the product within 3 to 7 business days using the payment method used by the customer for the original purchase.

If you have any questions or concerns about our products or this policy, please contact us.